Bug #184
Don't allow those on a legacy DD mandate to set a minimum charge that's higher than their usual bill
| Status: | New | Start: | 2020-05-15 | |
|---|---|---|---|---|
| Priority: | Normal | Due date: | ||
| Assigned to: | - | % Done: | 0% |
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| Category: | - | |||
| Target version: | - | |||
| Votes: | 0 |
Description
If someone with a legacy Direct Debit mandate kindly sets a higher minimum DD charge than their actual usual bill then we will not be able to charge them at all.
Mandates created with GoCardless's legacy API have a cap on the amount per period that can be charged and this amount can't be altered. As a consequence it's pointless allowing customers with such a mandate to set a minimum charge that is higher than their actual regular bill. If they want to do that then they would need to cancel their existing mandate and authorise a new one.
History
Updated by admin almost 5 years ago
That page is already quite busy with options and information. Those on a legacy mandate already have an extra section explaining that they might need to cancel and re-authorise. I'm tempted to just not allow those on a legacy mandate to set a minimum charge at all as this would look a bit less confusing I think.
We already have the default minimum charge of £5.00 anyway.